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The paddock post — write to the GloucesterWin desk

Corrections, tip-offs, operator right-of-reply, data subject requests, and general reader feedback — the desk reads all incoming mail, typically within two working days.

What to send and who reads it

The paddock post is the single point of contact for GloucesterWin. All messages are read by the editorial team. We do not use automated triage. Response times vary by category:

  • Factual corrections — acknowledged within 2 working days; substantiated corrections applied within 5 working days with a revision note on the affected page.
  • Operator right-of-reply — we offer operators the opportunity to respond to dispatch entries before they are published, and afterwards. Responses are quoted in the relevant dispatch section with attribution.
  • Data subject rights requests — acknowledged and actioned within one calendar month in line with UK GDPR obligations.
  • General feedback — read and considered; we cannot guarantee individual replies to general correspondence but we do read it.

Send a message

This form submits to the desk's inbox. We do not use it to collect data for marketing purposes.

Other contact routes

Email: [email protected]

Postal address: GloucesterWin Editorial, registered office details available on request (England and Wales). We do not publish a street address publicly; postal enquiries should be directed via email first.

Response time commitment: We aim to acknowledge all correspondence within two working days (Monday–Friday, UK business hours). We do not operate at weekends.

Not what you need?

For gambling support, contact GamCare on 0808 8020 133 (free, 24/7) — the desk is not a support service and is not staffed out of hours.

For operator account issues, contact the operator's own customer support team directly — GloucesterWin cannot act on your behalf with any operator.

For data subject requests, you may also write directly to the Information Commissioner's Office if you prefer.

Last revised: 20 May 2026.